Member Assessment Processor
Location: Columbus, OH, United States
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Description
Member Assessment Processor - Columbus, OH (Hybrid)
This is a back-end processing position representing OPERS. The Member Assessment Counselor determines the service credit OPERS members, or their beneficiaries may be eligible to purchase, processes related payments for these purchases, determines eligibility for retirement, and estimates retirement benefit amounts. This position also handles functions related to the member enrollment process and the refund of accounts.
What you'll bring:
- Answers all questions and analyzes inquiries regarding service purchases, retirement estimates, member enrollment and refund of account in accordance with the Ohio Revised Code 145, OPERS Board rules, and OPERS Administrative policies.
- Determines eligibility for retirement and refund of account as well as the amount of service credit and contributions through the detailed analysis of service and contribution records. Calculates and explains values, benefits and costs.
- Applies basic knowledge of tax regulations to ensure proper tax determination on payments and assists with the year-end tax reporting process.
- Provides accurate and timely solutions to all customer service requests by analyzing and gathering all necessary information to process the request. Prepares written correspondence in response to the requests.
- Requests, gathers and reviews all necessary documentation to process daily work tasks and determines workflow based on the status of an account.
- Participates in special project teams and performs necessary testing of new and/or updated software/system applications. Provides documentation of testing results for validation and/or reference.
- Reviews daily, weekly and monthly processing reports to ensure accounts are handled in an accurate and timely manner.
- Performs other duties as assigned.
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What we offer
- A rewarding career with a stable organization
- A comprehensive compensation package that includes competitive pay between $49,088.00 - $61,339.20 along with excellent benefits and programs designed to support the well-being of you and your family
- Professional growth through development opportunities and continuing education
- Pension plan plus 457(b) retirement account with company match opportunity
- Onsite fitness center, cafeteria, and free onsite, covered parking
- Generous time off and sick leave policy as well as 12 paid holidays each year
- The opportunity to work in a hybrid remote/on-site environment
Application deadline information
We are accepting applications until position is filled.
Who we are
Since 1935, the Ohio Public Employees Retirement System (OPERS) has meant security and peace of mind to millions of Ohio’s retired public workers and their families. OPERS provides retirement, disability, and survivor benefit programs for public employees throughout the state who are not covered by another state or local retirement system.
Our office is located in downtown Columbus, minutes from the historic German Village neighborhood and the bustling Short North District. Columbus is a city that never stops innovating, thriving, or shaping tomorrow and those attributes align perfectly with our core values. At OPERS, we never stop working for our members and investing in their futures.
As OPERS associates, we make a difference in our members' lives from the moment they join the Plan, throughout their careers and well into retirement. When you join the OPERS family, you become part of a dynamic, diverse community that shares a passion for serving others. And you'll become a member too - the work we do as OPERS associates directly impacts our own futures.
Build your career by joining the largest state pension fund in Ohio. Benefit from a competitive Total Rewards Package that includes access to financial and personal wellness tools and resources. Apply today to join our team!
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